Last updated: 23 July 2026
You can permanently delete your Padel Academy account and its data at any time.
This page explains how, and exactly what happens when you do.
How to delete your account
- Open the Padel Academy app and sign in.
- Go to Profile.
- Tap Delete account, near the bottom of the screen.
- Confirm — this step is deliberately hard to trigger by accident.
This is permanent and cannot be undone. Once deleted, your
account cannot be recovered or signed back into.
What happens when you delete your account
- Your account is deleted immediately.
- Your name, phone number, and email address are removed and replaced with an
anonymous placeholder — they're no longer linked to a real identity.
- Any sessions you'd booked that haven't happened yet are cancelled, and your
seat is freed up for other players.
- Any unused session credits are forfeited — since the account is gone, there's
no wallet left for them to belong to. They are not refunded.
- Your past attendance and purchase records are kept, but only in an anonymised
form — the academy retains these as basic financial and usage records, as a
training business ordinarily needs to, but they are no longer linked to your
name, phone, or email.
- Your login credential is removed. You will not be able to sign back into that
account.
Can't sign in, or already uninstalled the app?
If you can't get into the app to use the in-app deletion above — for example,
you've uninstalled it or lost access to your sign-in — email us and we'll delete
your account manually.